develop a TEAM of
effective problem solvers


Stop going it alone.

Instead, COACH your TEAM to effectively
make decisions, solve problems, and improve the business.

THE PROBLEM

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You're super busy.
You want to improve more, but you can't take more on.

Are you struggling with . . . 
people
Getting out of firefighting mode?
people
Watching the team fix symptoms instead of root causes?
people
The team jumping to countermeasures before problem definition?
people
Not knowing what to say in the moment during coaching conversations?
You get Lean.
You've become pretty good at problem solving.

But you don't have the culture yet.
Your team still relies on you too much.

The thing is . . . 

Problem Solving
is not the same skill
as Coaching Problem Solving
Imagine the possibilities if . . . 


You had a team full of problem solvers proactively working on improving the business and creating more value.


Problems were truly defined, targets set, and countermeasures effectively tested and evaluated - consistently.


Improvements and countermeasures were sustained - without you having to manage compliance.


You had more time to focus on the strategic imperatives that matter most to customers and the organization.

The Question Is . . . 

How can you upgrade the team's abilities and effectiveness

when you're already super busy and putting in tons of effort?

The Answer Is . . .
Transition from DOING problem solving
to COACHING problem solving
settings
I'm In! Take me to the Offer

MY STORY

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Hi, I'm Jamie

As a regional manager at FedEx, I had dual responsibilities: full operations management and P&L accountability for multiple locations across the country - PLUS - responsibility for leadership development and continuous improvement for the division.

As our culture shifted and we delivered results, I was asked to take Lean leadership development to Officer & Director teams as well as field-based management teams in other divisions.

I was invited by Mark Graban to author Chapter 6 in Practicing Lean. And I've taught at premiere Lean events and groups like the Association for Manufacturing Excellence, American Society for Quality, Iowa Lean Consortium, and Printing Industries of America - with invitations to return year after year based on student feedback.

I also help private client organizations accelerate their results by developing leaders' coaching abilities.

Because these skills matter. I know you're going to put in a ton of effort to your job anyways - you're that kind of reliable, committed leader. You might as well make your effort count and deliver a bigger impact by improving how you coach on a daily basis.

I've been teaching these skills to teams in-person for years . . . 

. . . and now I'm making the same transformation accessible for you.


INTRODUCING . .  .

HOW TO COACH PROBLEM SOLVING
Become a better coach.
Develop your people.
Create more value.

An online course targeted specifically to building your problem-solving coaching skills.

Learn

Learn the exact steps to establish effective problem-solving coaching skills: how to start, what to say, and how to avoid the common coaching pitfalls.

Practice

Practice your coaching skills with guided exercises to move from theory to real-world skill application.

Master

Through practice, reflection, and adjustment, master the skill of coaching problem solving so that your team improves and drives real, measurable results.

TESTIMONIAL
"ENERGIZING & LIFE CHANGING"
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"Jamie's program changed both how I solve problems myself and how I help my team solve them without me.

It was energizing and life changing."


DAVID, TPM REGIONAL SUPERVISOR

What's the Investment?

How much is the status quo costing you now?

What isn't getting done that should be?

How much waste does the team experience when problem-solving cycles aren't executed effectively?

What improvements or initiatives sit on your "someday" wish list because you just don't have the time or energy to tackle them now?


Sticking with business as usual may be costing you a great deal.

Join How to Coach Problem Solving and Get
  • On-Demand access to video training for all 5 modules
  • Practice and application exercises for skill development
  • Implementation workbook for step-by-step guidance
  • Downloadable worksheets, tools, and visual aids
  • BONUS online mini-course: How to Ease the Pain of Change
Which option works for you?
Virtual Program

Get Started Today!

Full Virtual Program 

PLUS 

All Bonuses

1 Payment of $797

or

6 Payments of $147

One-on-One Mentoring

Add a series of One-on-One calls to get additional support and built greater expertise.

* Five 50-Minute Mentoring Calls
(or 10 25-minute mentoring calls - whichever is best for your scenario)

1 Payment of $5,000

or

6 Payments of $ 997

LET'S DIVE IN 

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What's Included.

01.
Set the Foundation
Don't jump the gun! In Set the Foundation, you'll work through core elements that maximize the value of your coaching behaviors. You'll gain clarity on key concepts and take steps to prepare yourself . . . and your team . . .  for effective problem-solving coaching. 
02.
Build Coaching Fundamentals
Get going with Build Coaching Fundamentals, where you'll uncover what to STOP doing and what to START doing. You'll discover the ins and outs of good coaching questions and practice the fundamentals so you can move from knowing the theory behind coaching to building new coaching habits.
03.
Avoid Coaching Pitfalls
Once you tackle your first practice attempts, you'll fall into some common coaching pitfalls. Learn what they are and specific steps to avoid them so you can build improved skill that delivers results. The Avoid Coaching Pitfalls module is critical to move from fundamentals to effective application.
04.
Practice and Master the Skill of Coaching

Practice and Master the Skill of Coaching is where stuff gets real. You'll move from practicing in controlled environments to practicing with your team. You'll learn exactly what to say and do to get started and will work through a step-by-step Implementation Workbook. 


05.
Overcome Obstacles

You're going to hit bumps in the road. Learn how to overcome obstacles you face like "how do I make learning safe for the team" or "how do I adjust if the learner doesn't understand problem solving as much as I thought" or "how do I apply coaching to my existing Lean tools and systems". Have an obstacle that's not already addressed? You can bring it to the private online community and we'll create a new entry in Overcome Obstacles to help you (and other participants) out.


+ EVEN MORE

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Your Bonuses.
+ BONUS: Ease the Pain of Change
Lean and systematic problem solving involve a ton of change. And people don't like change - resistance is a natural, human reaction.

This BONUS training will help you break the chains of change resistance by purposefully leading through change - in a way that helps team members not just "deal" with change, but embrace change.

Move faster. Create sustainability. Leave a legacy.

THEY'RE SAYING

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TESTIMONIAL
"TAKE THIS COURSE"
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"If you want to build a team of leaders and problem solvers, take this course. It was one of the best courses I've ever taken! 

This is not just theoretical learning, it's practical experiential learning"

ELIZABETH, ASSOCIATE DIRECTOR OF PRODUCTION OPERATIONS

TESTIMONIAL
"ACTIONABLE STEPS FOR RESULTS"
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"Jamie's group mentoring was a perfect platform to gain perspective and reassurance on the journey. This program helped me convert a vision into actionable steps for results."

CHRIS, SENIOR OPERATIONS MANAGER

TESTIMONIAL
"PASSIONATE LEAN THINKER"
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"Jamie is, without question, one of the most passionate Lean thinkers I've ever encountered. Her drive, ambition, and never-quit attitude are a true inspiration."

RON PEREIRA, GEMBA ACADEMY

ARE YOU READY?

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Join How to Coach Problem Solving and Get
  • On-Demand access to video training for all 5 modules
  • Practice and application exercises for skill development
  • Implementation workbook for step-by-step guidance
  • Downloadable worksheets, tools, and visual aids
  • BONUS online mini-course: How to Ease the Pain of Change
Virtual Program

Get Started Today!

Full Virtual Program 

PLUS 

All Bonuses

1 Payment of $797

or

6 Payments of $147

One-on-One Mentoring

Add a series of One-on-One calls to get additional support and built greater expertise.

* Five 50-Minute Mentoring Calls
(or 10 25-minute mentoring calls - whichever is best for your scenario)

1 Payment of $5,000

or

6 Payments of $ 997

TESTIMONIAL
"I DON'T JUMP IN ANYMORE"
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"Because of Jamie's program, I think differently when interacting with team members. I don't jump in anymore, but coach them effectively so they can work through the problem on their own."

SANDY, CONTINUOUS IMPROVEMENT MANAGER

QUESTIONS?

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Who is this program for?

This program is designed for operations managers who are practicing continuous improvement as well as Lean practitioners who are supporting internal teams.

You should value Respect for People.

Do I have to be a Lean expert to benefit from this program?

No. This program can be customized to fit your needs- whether you're just starting out or are two decades in.

How much time will this take each week?

I get it- I know you're busy! You'll get on-demand access to all of the teaching videos and downloads. Whether you like to "binge-watch" or watch in 15-minute increments, it's all on your schedule.

This program is NOT for individuals who align with command-and-control management or who are looking for a system to delegate the crap tasks to someone else.

Coaching is a skill that takes time and effort to develop. You should be dedicated to learning, practicing, asking questions, and listening to other students in the program.

How long will I have access to the program?

You'll have full access to all of the learning content, downloads for at least six months. This is designed to give you plenty of time to learn, practice, and improve your skills.

Every BONUS live call is recorded and added to the portal. The program is flexible.

Keep in mind, this program is all about implementation- so to get the best results, you'll want to set aside time to practice what you learn.

Is this a Coaching Kata program?

No. This program teaches you the skill of coaching in a way that you can apply to any problem-solving methodology or thinking process. It goes well beyond the Coaching Kata routine to help you know how to ask good questions in tons of different situations.

What if my organization isn't using a specific problem-solving methodology?

That's okay. Most organizations and leaders I work with are using a primary problem-solving methodology (thinking process) such as PDCA, A3, 8-Step, or Kata thinking. 

Does this program teach me how to problem solve?

No. This is designed to help you transition from DOINGi all of the problem solving to COACHING problem solving. Those are two different skills. This is all about Coaching.

Is pricing per person or per organization?

Pricing is per person and is focused on your coaching skills. If you have 10 or more people in your organization who would benefit from this program, please reach out at:

jamie@ProcessPlusResults.com

If that's not you, this program may still be a good fit. In the Overcoming Obstacles module, I answer this exact question and provide you some starter resources and recommendations for moving forward.

I have a question that isn't answered here. How can I get help?

Send me an email:

jamie@ProcessPlusResults.com

ARE YOU READY?

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Virtual Program

Get Started Today!

Full Virtual Program 

PLUS 

All Bonuses

1 Payment of $797

or

6 Payments of $147

One-on-One Mentoring

Add a series of One-on-One calls to get additional support and built greater expertise.

* Five 50-Minute Mentoring Calls
(or 10 25-minute mentoring calls - whichever is best for your scenario)

1 Payment of $5,000

or

6 Payments of $ 997

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